Privacy Policy

At SC Gastronomy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our catering services—whether online, by phone, or in person. Please take a moment to read it carefully.

1. Information We Collect

We may collect the following information when you contact us or use our services:

• Personal Details: Name, phone number, email address
   
• Event Details: Event type, date, location, guest count, and preferences
   
• Order Details: Food and drink preferences, special dietary needs
   
• Payment Information: (Processed securely via third-party payment services. We do not store full card details.)
   
• Communication Records: Emails, messages, or notes related to your inquiry or booking
   
• Website Usage: If you visit our website, we may collect basic information like IP address, browser type, and pages visited through cookies
   

2. How We Use Your Information

We only use your personal data to:

• Respond to inquiries and provide quotes
   
• Plan and deliver your catering services
   
• Personalize your menu or service based on preferences
   
• Process payments and send receipts or invoices
   
• Communicate with you regarding your order, updates, or special offers
   
• Improve our customer service and business operations
   

3. Sharing of Information

We respect your privacy. We do not sell or rent your personal information.

We may share your information with:

• Trusted third-party providers such as payment processors (e.g., Square, Stripe) or contracted event staff—only as needed to fulfill your service
   
• Government or legal authorities if required to comply with legal obligations
   

All third parties are required to treat your information confidentially and use it only for service-related purposes.

4. Data Security

We take your privacy seriously and implement reasonable physical, electronic, and administrative safeguards to protect your personal information.

However, no digital transmission or storage system is 100% secure. While we do our best, we cannot guarantee absolute protection from breaches or unauthorized access.

5. Your Rights as a Customer

As a customer, you have full control over your data. You can:

• Request access to your personal data
   
• Ask us to correct or delete inaccurate or outdated information
   
• Withdraw consent to our use of your information at any time
   
• Request that we stop contacting you with marketing or promotional content
   

To make any of these requests, please contact us at:

📧 sc.gastronomy@gmail.com
📞 656-237-8182

We will respond within a reasonable time, typically within 7 business days.

6. Cookies & Website Analytics

Our website may use cookies or basic analytics tools to:

• Understand how users browse our site
   
• Improve functionality and user experience
   

You may disable cookies at any time through your browser settings.

7. Third-Party Links

Our website or social media may link to third-party platforms (like Instagram, TikTok, or online payment pages). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before submitting personal information.

8. Policy Updates

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or update the “Effective Date” at the top of this page. Continued use of our services after updates means you agree to the new terms.

9. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, you can reach out directly:

📧 sc.gastronomy@gmail.com
📞 656-237-8182

We are here to serve you with transparency, respect, and integrity.